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Abstract

A Model of Staff Support to Improve Retention in Long-Term Care

EditHigh rates of turnover among nursing home staff are well documented, especially among nursing assistants who provide 80 to 90% of the direct care to residents. High staff turnover significantly and negatively impacts a nursing home’s ability to provide high quality care. Current organizational theory and empirical evidence suggest that a supportive workplace promotes satisfaction and retention of workers. A model of staff support in the nursing home is proposed which conceptualizes the nursing home as a supportive social system in which the needs of both staff and residents can be better met.

Riggs, J. & Rantz, M.J. (2001). A model of staff support to improve retention in long term care. Nursing Administration Quarterly, 25(2), 43-54.
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